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Last Updated: September 2026
ELVIA Vape Tech Co., Ltd. (“ELVIA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of visitors, customers, business partners, and users who access our official website https://www.elviavape.com/ (“Website”).
This Privacy Policy explains how ELVIA collects, uses, stores, and protects information when you visit our Website or communicate with us regarding our vape manufacturing services.
By using our Website, you acknowledge and agree to the practices described in this Privacy Policy.
ELVIA is a professional vape manufacturer providing OEM and ODM electronic cigarette manufacturing solutions for global brands, distributors, and business partners.
This Privacy Policy applies to information collected through:
Our official Website
Contact forms
Business inquiry submissions
Email communications
Customer service communications
Other online interactions with ELVIA
When you visit our Website or contact us, we may collect the following information:
When submitting an inquiry or contacting ELVIA, you may provide:
Name
Company name
Email address
Phone number
Country or region
Business information
Product requirements
OEM or ODM project details
Other information you choose to provide
We collect this information only when you voluntarily submit it for business communication purposes.
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Website interaction data
Access time and duration
This information helps us analyze website performance, improve user experience, and maintain website security.
ELVIA may use collected information for the following purposes:
We use your contact information to:
Respond to product inquiries
Provide OEM/ODM manufacturing information
Discuss customization requirements
Provide quotations or business communication
We may use website usage information to:
Improve website structure
Optimize content
Enhance website performance
Understand visitor interests
Improve customer experience
Information may also be used for:
Customer relationship management
Project communication
Quality service improvement
Internal business analysis
ELVIA takes reasonable technical and organizational measures to protect personal information from:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
We limit access to personal information only to authorized personnel who need the information for legitimate business purposes.
However, no internet transmission method or electronic storage system can be guaranteed to be completely secure.
ELVIA does not sell, rent, or trade your personal information.
We may share information only when necessary for legitimate business purposes, including:
Internal departments responsible for customer communication
Professional service providers supporting website operation
Technical providers maintaining website security or analytics
Any third-party service providers are expected to handle information responsibly and according to applicable privacy requirements.
ELVIA uses cookies and similar technologies to improve website functionality, analyze website traffic, and enhance user experience.
Cookies may help us understand:
Website visitor behavior
Website performance
User preferences
Content effectiveness
For more information, please review our Cookie Policy.
Our Website may use third-party services, such as:
Website analytics tools
Security services
Embedded content providers
These third parties may collect information according to their own privacy policies.
ELVIA is not responsible for the privacy practices of external websites or services linked from our Website.
ELVIA retains personal information only for as long as necessary to:
Respond to business inquiries
Maintain business communication
Provide requested services
Meet legal and operational requirements
When information is no longer required, we will take reasonable steps to delete or securely process it.
ELVIA works with customers and business partners worldwide.
Your information may be processed in locations where ELVIA or its service providers operate.
We take reasonable measures to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.
Depending on applicable laws and regulations, you may have rights regarding your personal information, including:
Requesting access to your information
Requesting correction of inaccurate information
Requesting deletion of information
Restricting certain processing activities
Withdrawing consent where applicable
To exercise these rights, please contact ELVIA using the contact information below.
ELVIA’s Website is intended for business users, brands, distributors, and professional partners.
We do not knowingly collect personal information from children.
If you believe that information from a child has been provided to us, please contact us so that appropriate action can be taken.
ELVIA may update this Privacy Policy from time to time due to:
Website improvements
Business changes
Legal requirements
Privacy practice updates
Any changes will be published on this page with an updated “Last Updated” date.
If you have questions regarding this Privacy Policy or how ELVIA handles personal information, please contact us:
ELVIA Vape Tech Co., Ltd.
Website: https://www.elviavape.com/
Email: sales@elviavape.com
Contact: Lisa Shen
Phone: 18122097580
E-mail: sales@elviavape.com
Add: No.18, Fumin Industrial Zone, Shenzhen, China
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